Getting Started

Welcome to Fancards! Here you can find any and all essential information about your new Fancard.

Can I use my smartphone to access my account?
Yes, we have a mobile-friendly site that will allow you to activate your card and access your online account.
Thu, 21 Jun, 2018 at 11:06 PM
Is an email address required?
Yes, a valid email address is required to sign up for the Fancard Prepaid Mastercard®.
Thu, 21 Jun, 2018 at 11:06 PM
Is the Fancard Prepaid Mastercard® personalized?
Yes, your card will come with your name embossed on the front.
Thu, 21 Jun, 2018 at 11:06 PM
When should my Fancard Prepaid Mastercard® arrive?
A personalized card should arrive 7-10 business days after your registration. This does not include weekends and holidays.
Thu, 21 Jun, 2018 at 11:06 PM
Can I make a return and get a refund back on my Fancard Prepaid Mastercard®?
Any refund for goods or services purchased with the Card Account will be made in the form of a credit to the card. You are not entitled to receive a cash re...
Thu, 21 Jun, 2018 at 11:06 PM
Can I overdraft on my account?
With a Fancard Prepaid Mastercard®, there is no over-drafting. The Fancard can be used until the funds are gone. Once it runs out, you can reload the card a...
Thu, 21 Jun, 2018 at 11:06 PM
What if I get a new job?
New job? No problem! You can print another direct deposit form to give to your new employer by logging into your online account at https://account.myfanca...
Thu, 21 Jun, 2018 at 11:06 PM
Can I split my direct deposit?
Yes, you may choose how much of your benefits are deposited to your Fancard Prepaid Mastercard®. Just write the amount that you want deposited onto your Fan...
Thu, 21 Jun, 2018 at 11:06 PM
Can I receive direct deposit from multiple sources?
Yes, you can receive direct deposits from as many sources as you like. Log in to your account and print another direct deposit form, fill it out, and give t...
Thu, 21 Jun, 2018 at 11:06 PM
Where can I use my Fancard Prepaid Mastercard®?
You can use your Fancard everywhere Debit Mastercard is accepted! This includes over 35 million locations worldwide. Just look for the Mastercard Acceptan...
Thu, 21 Jun, 2018 at 11:06 PM