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Help signing up for your Fancard
Card Activation and Setup
Get help with activating and setting up your account
Direct Deposit, Cash and other methods of loading your Fancard.
Benefits and Features of your Fancard
Help with your Fancard online account
- How much can I withdraw from my Fancard Prepaid Mastercard®?
- What fees are associated with the Fancard Prepaid Mastercard®?
- What happens if my account goes inactive?
- Can I make a return and get a refund back on my Fancard Prepaid Mastercard®?
- Can I overdraft on my account?
- What if I get a new job?
- How do I activate my Fancard Prepaid Mastercard®?
- I'm having trouble activating my Fancard Prepaid Mastercard®
- Why do you require my ID to activate my Fancard Prepaid Mastercard®?
- How do I set up my online account?
- Why do I need to register my Fancard Prepaid Mastercard®?
- What if my personal information is incorrect?
- How do I set up direct deposit?
- How do I change to another team's Fancard Prepaid Mastercard®?
- How do I sign up for sweepstakes?
- What if my magnetic strip stops working?
- What are pre-authorizations and holds on my account?
- Where do I find my account and routing number?
- What is a prepaid card?
- What's the difference between a credit and a debit transaction?
- How do I reach customer service?
- Is this a checking or savings account?
- Can I request a team I do not see on your site?
- Do you have a rewards program?